[401] RSS feeds are supported on the froce.com sites?
A. True
B. False
Ans: A
[402] If you schedule a report to run on the 31st day of every month, then the report runs on:
A. Last day of every month
B. Last day of those months which have 31 days
C. Last day of those months which have 31 days for rest of the months report is schedule on 1st
D. No such criteria is available for scheduling
Ans: B
[403] Which one of the following Boolean function is not used in the advanced filter conditions in reporting?
A. AND
B. OR
C. NOT
D. All three are used
Ans: D
[404] How is the expected revenue calculated in the opportunity?
A. Amount multiplied by the total price of all opportunity line items
B. The sales price on any line item times the probability of the opportunity
C. Amount multiplied by the discount percent
D. Amount multiplied by the probability
Ans: D
[405] A field hidden from the field level security is available from?
A. Search
B. Reports
C. Page layouts
D. Console
E. None
Ans: E
[406] Based solely on the role hierarchy a manager can do all of the following except:
A. View, edit, delete, and transfer his/her and his/her subordinate’s records
B. Extend sharing on both his/her and his/her subordinate’s records
C. View all folders his/her subordinates has access to i.e reports, documents and email templates
D. View record his subordinate doesn’t own but can view
Ans: C
[407] Under what circumstances would the sharing button to be enabled on a detail view for a record.
A. A developer has added a button on the page layout
B. When record sharing is enabled in t e user profile
C. When record sharing is set to public read only or private for the object
D. When record sharing is set to public read/write for the object
Ans: C
[408] Approval related history list has all the fields which are present on the Approval Layout
A. Yes
B. No
Ans: B
[409] When you delete a lead from a campaign, it deletes the lead record itself
A. True
B. False
Ans: B
[410] It is possible for a page layout to be associated with a record type
A. Yes
B. No
Ans: A
[411] Case escalation rules triggered on the last modification will be reset each time a user?
A. Reads a case
B. Edits a case
C. Creates a case
D. None
Ans: B
[412] What is the use of marketing user profile
A. User can create campaigns
B. User can import leads
C. User can work in marketing application
D. None
Ans: A
[413] Values on the converted leads can be edited?
A. True
B. False
Ans: B
[414] If a lead with a single marketing campaign is converted, the campaign information will map to the newly created contact & opportunity record & will be available for reporting?
A. True
B. False
Ans: A
[415] Default values are available for standard text field
A. True
B. False
Ans: A
[416] Which of the following is a precondition for enabling the territory mgmt?
A. Customizable forecasting
B. Standard forecasting
C. Active currency
D. None
Ans: A
[417] If you want list of positions which dashboard will you use?
A. Table
B. Chart
C. Gauge
D. Scatter
E. Metric
Ans: A
[418] A developer has created a time based workflow that escalates a lead record 10 days after it has been created if no updated have occurred. What is the best way for the developer to test that the new time based workflow rule is functioning?
A. Create a new lead record; view the outbound messages queue
B. Setup the developer for time based workflow queue; create a new lead record; view the time based workflow queue
C. Create a new lead record; view the time based workflow queue
D. None
Ans: C
[419] Its possible to view a forecast based on the following:
A. Territory, product family, date range, sales team
B. Territory, product family, date range
C. Territory, product family, sales team
D. Data range, sales team
Ans: B
[420] Which type of field is universally required?
A. Lookup
B. Text
C. Number
D. Email
Ans: D
[421] When a record has been rejected by all approvers, salesforceexecutes all final rejection actions. which of the following is not a possible final rejection action.
A. Lock the record from being edited
B. Send an email to a designated recipient
C. Delete the record
D. Update a field on the record
Ans: C
[422] when configuring customizing forecasting, you can set which of the following forecast dates for determining which opportunities contribute to the forecast?
A. Opportunity Close Date only
B. Product date only
C. Schedule date only
D. Commit date
E. Opportunity close date, product date, schedule date
Ans: E
[423] What is the use of checking the marketing user checkbox at the user level?
A. User can create campaigns
B. User can import leads
C. User can work in marketing applications
D. User can be assigned marketing manager profile
E. User can work on campaign object
F. none
Ans: B
[424] If you have an email campaign & a telemarketing that both influenced the same opportunity, & you designated the email campaign as the primary campaign source, the campaign statistics opportunities fields will be populated for the:
A. Email campaign
B. Telemarketing campaign
C. Both campaigns
D. None
Ans: A
[425] You must be a user of salesforce.com in order to receive an email notification in the case escalation process
A. True
B. False
Ans: B
[426] A record type may determine the default value of a picklist field
A. True
B. False
Ans: A
[427] It is possible to share a custom object record manually
A. True
B. False
Ans; A
[428] If a profile doesn’t have access to an application, that profile will also not have access to the tabs & objects of that application
A. True
B. False
Ans: B
[429] In page layout can you add inline visualforce page?
A. True
B. False
Ans: A
[430] Fields hidden using Field level security are subject to data validation rules.
A. True
B. False
Ans: A
[431] The opportunity stage related list can be customized to show changes to specific fields on the opportunity?
A. Yes
B. No
Ans: B
[432] How can a developer get a custom object added to the quick create list
A. Add the object through home page component setting
B. It is added automatically
C. Expose a custom tab for the custom object
D. Enable the quick create on the user profile
Ans: C
[433] What minimum level of access is required on account to add a task to it?
A. Read
B. Edit
C. Delete
D. Any of the above
Ans: B
[434] which of the following is not a step in creating a junction object
A. Creating a custom object to serve as the junction object the two master objects
B. Creating two master detail relationships
C. Customizing the related list on the page layouts of the two master objects
D. Creating two lookup relationships
Ans: D
[435] A workflow approval process may be used for all of the following objects except:
A. Opportunity
B. Users
C. Assets
D. Contracts
Ans: B
[436] What is not possible with user object page layout
A. Add a custom button
B. Add a custom link
C. Add a custom field
D. Add an inline visualforce page
Ans: A
[437] Which one doesn’t apply to custom formula fields:
A. Custom formula fields can reference other formula fields
B. Custom formula field can reference standard fields
C. Custom formula fields can reference custom fields
D. Custom formula fields can calculate across objects
Ans: D
[438] Automate data load from SFDC at 2:00 A.M. How?
A. Schedule manager of import wizard
B. CLI of data loader
C. Use export scheduler of data loader GUI
D. Use data export service
Ans: B
[439] All of the following are allowed when creating an initial submission action for a workflow approval process except:
A. Send an email notification
B. Unlock the record
C. Create a task
D. Update a field value
Ans: B
[440] Which custom object relationship has no effect on security of the related object?
A. Master-detail relationship
B. Lookup relationship
C. Open relationship
D. None
Ans: B
[441]Which of the following cannot be used to customize your home page?
A. Company logo (image)
B. Dashboard snapshot
C. Custom links
D. Custom formula field
Ans: D
[442]When would a developer not use upsert& external id’s
A. To integrate with an external system
B. To load related records without knowing salesforce record ID’s
C. To migrate customizations from sandbox to production
D. All the above
Ans: C
[443] Which of the following feature is not available in professional edition ?
A. Big deal alert
B. Workflow
C. Account sharing rules
D. Multi currency
Ans: B
[444] Custom formula fields do not support which of the following functional expression?
A. Adding multiple records
B. If/then/else conditional statements
C. Clickable image buttons
D. Combine text strings together
Ans: A
[445] Which field on the opportunity detail page allows you to designate the most influential campaign for that opportunity
A. Campaign member typed
B. Parent campaign
C. Primary campaign source
D. Campaign member type
Ans: C
[446] Which of the following does a profile control?
A. Username & password
B. Role level access
C. Read, create, edit & delete permissions
D. Sharing rules
Ans: C
[447] which of the following best describes the opportunity stage history related list?
A. By default the list shows, all changes made on the opportunity record
B. The list tracks stage, amount, expected amount, probability, and close date changes
C. The list can be customized to show changes to specific fields on the opportunity
D.None
Ans: B
[448] ______ allows you to offer different business processes, picklist values, page layouts to different users based on their profiles
A. Record types
B. Custom settings
C. Junction objects
D. Workflow rules
E. Visualforce
Ans: A
[449] which of the following fields are not available for the record types?
A. Opportunity stage
B. Case status
C. Solution status
D. Lead status
E. All the above
Ans: E
[450] which layout needs to be changed to change the buttons that display on list views?
A. Page layout
B. Search layout
C. Mini page layout
D. List view layout
E. Record type layout
Ans: B
[451]______ sharing rules determine whom to share records with based on field values in records?
A. Criteria based
B. Data based
C. Object based
D. Manual
E. Apex
Ans: A
[452] Criteria based sharing rules for text & test area is case sensitive
A. True
B. False
Ans: A
[453] Sharing rules can never be stricter than your OWD
A. True
B. False
Ans: A
[454] Can using a SoftPhone in multiple browsers simultaneously lead to data being not saved properly?
A. Yes
B. No
Ans: A
[455] Person accounts count against only account storage & not contact storage
A. True
B. False
Ans: B
[456] TO delete a note or attachment, you must be the owner of the note or attachment or an admin with the “modify all data” permission
A. True
B. False
Ans: A
[457]_______ represents the best estimate of how much revenue you can generate
A. Opportunity pipeline
B. Sales forecast
C. Lead pipeline
D. Lead conversion ratio
Ans: B
[458] Salesforce recommends that you have ______ of your code covered by unit test, where possible.
A. 75%
B. 85%
C. 95%
D. 100%
Ans: A
[459] create _____ for opportunities to differentiate your regular sales deals from your Professional services engagements & offer different picklist values for each
A. Page layout
B. Record type
C. Worlflow rule
D. Validation rule
Ans: B
[460] which functionality needs to be used if one wants to restrict the solution stage picklist values?
A. Record type
B. Solution process
C. None
D. Validation rule
Ans: B
[461] Criteria based sharing rules cannot be created for which object?
A. Accounts
B. Opportunity
C. Cases
D. Solutions
E. Contacts
F. Custom objects
Ans: D
[462] which of the following cant be done using salesforce softphone
A. Transfer callsInitiate
B. Conference calls
C. Record calls
D. Attach records to calls
E. Generate automatic call logs
Ans: C
[463] which of the following is part of the file storage?
A. Article types
B. Email messages
C. Google docs
D. Tasks
E. All the above
F. None
Ans: F
[464] The only feature license that provides additional storage is
A. Salesforce CRM content
B. Mobile lite
C. Apex mobile
D. Offline
Ans: A
[465] Notes & attachments marked as private via the private checkbox are accessible only to the person who attached them & to the persons above them in them in the role hierarchy
A. True
B. False
Ans: B
[466] Unit test are class methods that verify whether a particular piece of code is working
properly.
A. True
B. False
Ans: A
[467] System log records database operation, system processes, and errors that occur when executing a transaction or while running unit test
A. True
B. False
Ans: B
[468] If your test calls another class or cause a trigger to execute, that apex is included in the total amount used for calculating the percent of code covered?
A. True
B. False
Ans: A
[469] Territory management only affects accounts and the standard objects that have a masterdetail relationship to accounts.
A. True
B. False
Ans: A
[470] Territory fields cannot be created on which of the following objects?
A. Account
B. Lead
C. Opportunity
D. User
Ans: B
[471] Which of the following can be used for forecast date?
A. Opportunity close date
B. Product date
C. Schedule date
D. All the above
Ans: D
[472] Use the ____ picklist to categorize your products
A. Price book
B. Product family
C. Category
D. opportunity
Ans: B
[473] Which of the following can be tracked in the debug logs
A. Workflow rules
B. Validation rules
C. Approval processes
D. Assignment rules
E. All the above
Ans: E
[474] Which of the following object is included in the territory management?
A. Lead
B. Opportunity
C. Activity
D. All the above
Ans: B
[478] Combination chart can not be made for which type of report?
A. Tabular
B. Summary
C. Matrix
D. None
Ans: A
[479] With combination charts, you can:
A. Add a line to an existing line, vertical column, grouped vertical column, or stacked vertical column chart
B. Add a cumulative line to an existing line cumulative chart
C. Add up to three columns to vertical column chart
D. Add up to three bars to a horizontal bar chart
E. All the above
Ans: E
[480] _____ data is exposed in the application cache, which enables efficient access without the cost of repeated queries to the database
A. Object
B. Custom setting
C. Apex
D. Junction object
E. Change set
Ans: B
[481] Which of the following is not a type of custom setting?
A. Grid custom setting
B. List custom setting
C. Hierarchical custom setting
D. None
Ans: A
[482] How many criteria based sharing rules per object can be created?
A. 10
B. 50
C. 100
D. 200
E. Unlimited
Ans: B
[483] Archived products, price books, price book entries, and assets do not count against storage?
A. True
B. False
Ans: A
[484] Data storage & file storage are calculated asynchronously?
A. True
B. Falser
Ans: A
[485] A criteria based sharing rule that specifies “Employee” in the text field won’t share records with “employee” in the field
A. True
B. False
Ans: A
[486] Owner of the custom settings can be changed?
A. True
B. False
Ans: B
[487] Do each custom setting counts against the total number of custom objects available for your org
A. Yes
B. No
Ans: A
[488] A default person account record type named “person account” is automatically created when person accounts are enabled for your org
A. True
B. False
Ans: A
[489] Unit test methods take no arguments, commit no data to database, send no emails, and are flagged with the test method keywords in the method definition
A. True
B. False
Ans: A
[490] The custom objects contained in a managed package of a native application in any state count against the limits supported for your salesforce edition
A. True
B. False
Ans: B
[491] An admin notices there are too many duplicate records, numerous sharing rules, and a large number of manually shared records. Which situation may this be a symptom of?
A. Role hierarchy that has too few roles
B. Sharing model that is too public
C. Sharing model that is too private
D. Object permissions on profiles that are too restrictive
Ans: C
[492] Insalesforce territory management, which statement describes how a territory hierarchy is different from a role hierarchy?
A. Territory hierarchy grants login access to all users in a territory
B. Territory hierarchy supports assigning users to multiple territories
C. Territory hierarchy automatically assigns users to sales team in the territory
D. Territory hierarchy gives users in a territory full edit access to all accounts in that territory
Ans: B
[493] An admin wrote a field update action for a workflow rule on a field that is hidden via field level security. When the workflow rule triggers, what happens to the data in the hidden field?
A. The field will fail to update & remain in its original state
B. The field is updated, even though it is hidden
C. The field will only update if the rule was triggered by a time based trigger
D. The field will only update if the user has “modify all data” enables in the profile
Ans: B
[494] A developer wants to create a mashup to display a contact’s location using Google maps. Which of the following is not a necessary step in developing this mashup?
A. Deciding on the parameters needed for submission
B. Creating an S-control to pass the URL to Google Maps
C. Creating a URL with merge fields to pass to Google maps
D. Coding the HTML/JAVASCRIPT in an s-control to retrieve the results
Ans: D
[495] A company called Universal Containers would like to track bug within salesforce. The company needs to track the bugs severity & type as well as its status & description. Bugs should be related to cases, but the bugs owner will be different from than the owner of the case. How can the Universal Containers admin meet these requirements?
A. Create a section on the case page layout
B. Create a field on cases
C. Create a custom object for bugs & relate it to cases
D. Create a relationship between the standard bug object & the standard case object
Ans: C
[496] A company currently uses the standard salesforce CRM product &pricebook objects. Is it possible for this company to publish product &pricebook information to its corporate web site so customers in different regions see the correct product catalog with prices in the local currency?
A. Yes, with the customer portal
B. No, it is not possible to present multicurrency data
C. Yes, by binding a custom integration following the X-to-Web design pattern
D. No, it is not possible to present data stored in standard objects other than cases & solutions to a website
Ans: C
[497] Data is to be plotted against time. which dashboard component is best suited for this purpose
A. Bar chart
B. Line chart
C. Visualforce page
D. Funnel chart
Ans: B
[498] When dated exchange rates are defined the ranges can be
A. As small as a minute & as large as a fiscal year
B. As small as a day & as large as a week
C. As small as a hour & as large as a fiscal quarter
D. As small as a day & as large as all of time
Ans: D
[499] is it possible to create multiple customer portals for your org
A. Yes
B. No
Ans: A
[500] Portal users can only log into a customer portal via the portal’s login page & also though the salesforce login page
A. True
B. False
Ans: B
A. True
B. False
Ans: A
[402] If you schedule a report to run on the 31st day of every month, then the report runs on:
A. Last day of every month
B. Last day of those months which have 31 days
C. Last day of those months which have 31 days for rest of the months report is schedule on 1st
D. No such criteria is available for scheduling
Ans: B
[403] Which one of the following Boolean function is not used in the advanced filter conditions in reporting?
A. AND
B. OR
C. NOT
D. All three are used
Ans: D
[404] How is the expected revenue calculated in the opportunity?
A. Amount multiplied by the total price of all opportunity line items
B. The sales price on any line item times the probability of the opportunity
C. Amount multiplied by the discount percent
D. Amount multiplied by the probability
Ans: D
[405] A field hidden from the field level security is available from?
A. Search
B. Reports
C. Page layouts
D. Console
E. None
Ans: E
[406] Based solely on the role hierarchy a manager can do all of the following except:
A. View, edit, delete, and transfer his/her and his/her subordinate’s records
B. Extend sharing on both his/her and his/her subordinate’s records
C. View all folders his/her subordinates has access to i.e reports, documents and email templates
D. View record his subordinate doesn’t own but can view
Ans: C
[407] Under what circumstances would the sharing button to be enabled on a detail view for a record.
A. A developer has added a button on the page layout
B. When record sharing is enabled in t e user profile
C. When record sharing is set to public read only or private for the object
D. When record sharing is set to public read/write for the object
Ans: C
[408] Approval related history list has all the fields which are present on the Approval Layout
A. Yes
B. No
Ans: B
[409] When you delete a lead from a campaign, it deletes the lead record itself
A. True
B. False
Ans: B
[410] It is possible for a page layout to be associated with a record type
A. Yes
B. No
Ans: A
[411] Case escalation rules triggered on the last modification will be reset each time a user?
A. Reads a case
B. Edits a case
C. Creates a case
D. None
Ans: B
[412] What is the use of marketing user profile
A. User can create campaigns
B. User can import leads
C. User can work in marketing application
D. None
Ans: A
[413] Values on the converted leads can be edited?
A. True
B. False
Ans: B
[414] If a lead with a single marketing campaign is converted, the campaign information will map to the newly created contact & opportunity record & will be available for reporting?
A. True
B. False
Ans: A
[415] Default values are available for standard text field
A. True
B. False
Ans: A
[416] Which of the following is a precondition for enabling the territory mgmt?
A. Customizable forecasting
B. Standard forecasting
C. Active currency
D. None
Ans: A
[417] If you want list of positions which dashboard will you use?
A. Table
B. Chart
C. Gauge
D. Scatter
E. Metric
Ans: A
[418] A developer has created a time based workflow that escalates a lead record 10 days after it has been created if no updated have occurred. What is the best way for the developer to test that the new time based workflow rule is functioning?
A. Create a new lead record; view the outbound messages queue
B. Setup the developer for time based workflow queue; create a new lead record; view the time based workflow queue
C. Create a new lead record; view the time based workflow queue
D. None
Ans: C
[419] Its possible to view a forecast based on the following:
A. Territory, product family, date range, sales team
B. Territory, product family, date range
C. Territory, product family, sales team
D. Data range, sales team
Ans: B
[420] Which type of field is universally required?
A. Lookup
B. Text
C. Number
D. Email
Ans: D
[421] When a record has been rejected by all approvers, salesforceexecutes all final rejection actions. which of the following is not a possible final rejection action.
A. Lock the record from being edited
B. Send an email to a designated recipient
C. Delete the record
D. Update a field on the record
Ans: C
[422] when configuring customizing forecasting, you can set which of the following forecast dates for determining which opportunities contribute to the forecast?
A. Opportunity Close Date only
B. Product date only
C. Schedule date only
D. Commit date
E. Opportunity close date, product date, schedule date
Ans: E
[423] What is the use of checking the marketing user checkbox at the user level?
A. User can create campaigns
B. User can import leads
C. User can work in marketing applications
D. User can be assigned marketing manager profile
E. User can work on campaign object
F. none
Ans: B
[424] If you have an email campaign & a telemarketing that both influenced the same opportunity, & you designated the email campaign as the primary campaign source, the campaign statistics opportunities fields will be populated for the:
A. Email campaign
B. Telemarketing campaign
C. Both campaigns
D. None
Ans: A
[425] You must be a user of salesforce.com in order to receive an email notification in the case escalation process
A. True
B. False
Ans: B
[426] A record type may determine the default value of a picklist field
A. True
B. False
Ans: A
[427] It is possible to share a custom object record manually
A. True
B. False
Ans; A
[428] If a profile doesn’t have access to an application, that profile will also not have access to the tabs & objects of that application
A. True
B. False
Ans: B
[429] In page layout can you add inline visualforce page?
A. True
B. False
Ans: A
[430] Fields hidden using Field level security are subject to data validation rules.
A. True
B. False
Ans: A
[431] The opportunity stage related list can be customized to show changes to specific fields on the opportunity?
A. Yes
B. No
Ans: B
[432] How can a developer get a custom object added to the quick create list
A. Add the object through home page component setting
B. It is added automatically
C. Expose a custom tab for the custom object
D. Enable the quick create on the user profile
Ans: C
[433] What minimum level of access is required on account to add a task to it?
A. Read
B. Edit
C. Delete
D. Any of the above
Ans: B
[434] which of the following is not a step in creating a junction object
A. Creating a custom object to serve as the junction object the two master objects
B. Creating two master detail relationships
C. Customizing the related list on the page layouts of the two master objects
D. Creating two lookup relationships
Ans: D
[435] A workflow approval process may be used for all of the following objects except:
A. Opportunity
B. Users
C. Assets
D. Contracts
Ans: B
[436] What is not possible with user object page layout
A. Add a custom button
B. Add a custom link
C. Add a custom field
D. Add an inline visualforce page
Ans: A
[437] Which one doesn’t apply to custom formula fields:
A. Custom formula fields can reference other formula fields
B. Custom formula field can reference standard fields
C. Custom formula fields can reference custom fields
D. Custom formula fields can calculate across objects
Ans: D
[438] Automate data load from SFDC at 2:00 A.M. How?
A. Schedule manager of import wizard
B. CLI of data loader
C. Use export scheduler of data loader GUI
D. Use data export service
Ans: B
[439] All of the following are allowed when creating an initial submission action for a workflow approval process except:
A. Send an email notification
B. Unlock the record
C. Create a task
D. Update a field value
Ans: B
[440] Which custom object relationship has no effect on security of the related object?
A. Master-detail relationship
B. Lookup relationship
C. Open relationship
D. None
Ans: B
[441]Which of the following cannot be used to customize your home page?
A. Company logo (image)
B. Dashboard snapshot
C. Custom links
D. Custom formula field
Ans: D
[442]When would a developer not use upsert& external id’s
A. To integrate with an external system
B. To load related records without knowing salesforce record ID’s
C. To migrate customizations from sandbox to production
D. All the above
Ans: C
[443] Which of the following feature is not available in professional edition ?
A. Big deal alert
B. Workflow
C. Account sharing rules
D. Multi currency
Ans: B
[444] Custom formula fields do not support which of the following functional expression?
A. Adding multiple records
B. If/then/else conditional statements
C. Clickable image buttons
D. Combine text strings together
Ans: A
[445] Which field on the opportunity detail page allows you to designate the most influential campaign for that opportunity
A. Campaign member typed
B. Parent campaign
C. Primary campaign source
D. Campaign member type
Ans: C
[446] Which of the following does a profile control?
A. Username & password
B. Role level access
C. Read, create, edit & delete permissions
D. Sharing rules
Ans: C
[447] which of the following best describes the opportunity stage history related list?
A. By default the list shows, all changes made on the opportunity record
B. The list tracks stage, amount, expected amount, probability, and close date changes
C. The list can be customized to show changes to specific fields on the opportunity
D.None
Ans: B
[448] ______ allows you to offer different business processes, picklist values, page layouts to different users based on their profiles
A. Record types
B. Custom settings
C. Junction objects
D. Workflow rules
E. Visualforce
Ans: A
[449] which of the following fields are not available for the record types?
A. Opportunity stage
B. Case status
C. Solution status
D. Lead status
E. All the above
Ans: E
[450] which layout needs to be changed to change the buttons that display on list views?
A. Page layout
B. Search layout
C. Mini page layout
D. List view layout
E. Record type layout
Ans: B
[451]______ sharing rules determine whom to share records with based on field values in records?
A. Criteria based
B. Data based
C. Object based
D. Manual
E. Apex
Ans: A
[452] Criteria based sharing rules for text & test area is case sensitive
A. True
B. False
Ans: A
[453] Sharing rules can never be stricter than your OWD
A. True
B. False
Ans: A
[454] Can using a SoftPhone in multiple browsers simultaneously lead to data being not saved properly?
A. Yes
B. No
Ans: A
[455] Person accounts count against only account storage & not contact storage
A. True
B. False
Ans: B
[456] TO delete a note or attachment, you must be the owner of the note or attachment or an admin with the “modify all data” permission
A. True
B. False
Ans: A
[457]_______ represents the best estimate of how much revenue you can generate
A. Opportunity pipeline
B. Sales forecast
C. Lead pipeline
D. Lead conversion ratio
Ans: B
[458] Salesforce recommends that you have ______ of your code covered by unit test, where possible.
A. 75%
B. 85%
C. 95%
D. 100%
Ans: A
[459] create _____ for opportunities to differentiate your regular sales deals from your Professional services engagements & offer different picklist values for each
A. Page layout
B. Record type
C. Worlflow rule
D. Validation rule
Ans: B
[460] which functionality needs to be used if one wants to restrict the solution stage picklist values?
A. Record type
B. Solution process
C. None
D. Validation rule
Ans: B
[461] Criteria based sharing rules cannot be created for which object?
A. Accounts
B. Opportunity
C. Cases
D. Solutions
E. Contacts
F. Custom objects
Ans: D
[462] which of the following cant be done using salesforce softphone
A. Transfer callsInitiate
B. Conference calls
C. Record calls
D. Attach records to calls
E. Generate automatic call logs
Ans: C
[463] which of the following is part of the file storage?
A. Article types
B. Email messages
C. Google docs
D. Tasks
E. All the above
F. None
Ans: F
[464] The only feature license that provides additional storage is
A. Salesforce CRM content
B. Mobile lite
C. Apex mobile
D. Offline
Ans: A
[465] Notes & attachments marked as private via the private checkbox are accessible only to the person who attached them & to the persons above them in them in the role hierarchy
A. True
B. False
Ans: B
[466] Unit test are class methods that verify whether a particular piece of code is working
properly.
A. True
B. False
Ans: A
[467] System log records database operation, system processes, and errors that occur when executing a transaction or while running unit test
A. True
B. False
Ans: B
[468] If your test calls another class or cause a trigger to execute, that apex is included in the total amount used for calculating the percent of code covered?
A. True
B. False
Ans: A
[469] Territory management only affects accounts and the standard objects that have a masterdetail relationship to accounts.
A. True
B. False
Ans: A
[470] Territory fields cannot be created on which of the following objects?
A. Account
B. Lead
C. Opportunity
D. User
Ans: B
[471] Which of the following can be used for forecast date?
A. Opportunity close date
B. Product date
C. Schedule date
D. All the above
Ans: D
[472] Use the ____ picklist to categorize your products
A. Price book
B. Product family
C. Category
D. opportunity
Ans: B
[473] Which of the following can be tracked in the debug logs
A. Workflow rules
B. Validation rules
C. Approval processes
D. Assignment rules
E. All the above
Ans: E
[474] Which of the following object is included in the territory management?
A. Lead
B. Opportunity
C. Activity
D. All the above
Ans: B
[478] Combination chart can not be made for which type of report?
A. Tabular
B. Summary
C. Matrix
D. None
Ans: A
[479] With combination charts, you can:
A. Add a line to an existing line, vertical column, grouped vertical column, or stacked vertical column chart
B. Add a cumulative line to an existing line cumulative chart
C. Add up to three columns to vertical column chart
D. Add up to three bars to a horizontal bar chart
E. All the above
Ans: E
[480] _____ data is exposed in the application cache, which enables efficient access without the cost of repeated queries to the database
A. Object
B. Custom setting
C. Apex
D. Junction object
E. Change set
Ans: B
[481] Which of the following is not a type of custom setting?
A. Grid custom setting
B. List custom setting
C. Hierarchical custom setting
D. None
Ans: A
[482] How many criteria based sharing rules per object can be created?
A. 10
B. 50
C. 100
D. 200
E. Unlimited
Ans: B
[483] Archived products, price books, price book entries, and assets do not count against storage?
A. True
B. False
Ans: A
[484] Data storage & file storage are calculated asynchronously?
A. True
B. Falser
Ans: A
[485] A criteria based sharing rule that specifies “Employee” in the text field won’t share records with “employee” in the field
A. True
B. False
Ans: A
[486] Owner of the custom settings can be changed?
A. True
B. False
Ans: B
[487] Do each custom setting counts against the total number of custom objects available for your org
A. Yes
B. No
Ans: A
[488] A default person account record type named “person account” is automatically created when person accounts are enabled for your org
A. True
B. False
Ans: A
[489] Unit test methods take no arguments, commit no data to database, send no emails, and are flagged with the test method keywords in the method definition
A. True
B. False
Ans: A
[490] The custom objects contained in a managed package of a native application in any state count against the limits supported for your salesforce edition
A. True
B. False
Ans: B
[491] An admin notices there are too many duplicate records, numerous sharing rules, and a large number of manually shared records. Which situation may this be a symptom of?
A. Role hierarchy that has too few roles
B. Sharing model that is too public
C. Sharing model that is too private
D. Object permissions on profiles that are too restrictive
Ans: C
[492] Insalesforce territory management, which statement describes how a territory hierarchy is different from a role hierarchy?
A. Territory hierarchy grants login access to all users in a territory
B. Territory hierarchy supports assigning users to multiple territories
C. Territory hierarchy automatically assigns users to sales team in the territory
D. Territory hierarchy gives users in a territory full edit access to all accounts in that territory
Ans: B
[493] An admin wrote a field update action for a workflow rule on a field that is hidden via field level security. When the workflow rule triggers, what happens to the data in the hidden field?
A. The field will fail to update & remain in its original state
B. The field is updated, even though it is hidden
C. The field will only update if the rule was triggered by a time based trigger
D. The field will only update if the user has “modify all data” enables in the profile
Ans: B
[494] A developer wants to create a mashup to display a contact’s location using Google maps. Which of the following is not a necessary step in developing this mashup?
A. Deciding on the parameters needed for submission
B. Creating an S-control to pass the URL to Google Maps
C. Creating a URL with merge fields to pass to Google maps
D. Coding the HTML/JAVASCRIPT in an s-control to retrieve the results
Ans: D
[495] A company called Universal Containers would like to track bug within salesforce. The company needs to track the bugs severity & type as well as its status & description. Bugs should be related to cases, but the bugs owner will be different from than the owner of the case. How can the Universal Containers admin meet these requirements?
A. Create a section on the case page layout
B. Create a field on cases
C. Create a custom object for bugs & relate it to cases
D. Create a relationship between the standard bug object & the standard case object
Ans: C
[496] A company currently uses the standard salesforce CRM product &pricebook objects. Is it possible for this company to publish product &pricebook information to its corporate web site so customers in different regions see the correct product catalog with prices in the local currency?
A. Yes, with the customer portal
B. No, it is not possible to present multicurrency data
C. Yes, by binding a custom integration following the X-to-Web design pattern
D. No, it is not possible to present data stored in standard objects other than cases & solutions to a website
Ans: C
[497] Data is to be plotted against time. which dashboard component is best suited for this purpose
A. Bar chart
B. Line chart
C. Visualforce page
D. Funnel chart
Ans: B
[498] When dated exchange rates are defined the ranges can be
A. As small as a minute & as large as a fiscal year
B. As small as a day & as large as a week
C. As small as a hour & as large as a fiscal quarter
D. As small as a day & as large as all of time
Ans: D
[499] is it possible to create multiple customer portals for your org
A. Yes
B. No
Ans: A
[500] Portal users can only log into a customer portal via the portal’s login page & also though the salesforce login page
A. True
B. False
Ans: B
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