Salesforce Integrations | Web to Lead | Web to Case | Email to Case

Web-to-lead:

1. Click on Web-to-lead option, Build..customize..Lead..web-to-lead.
2. Click on "create new web-to-lead form" option.
3. Select required fields including mandatory fields.
4. Click on "Generate option".
5. Copy the code and paste in the blog to generate new post.
6. Submit the form from the blog, these details must be available under Leads.

Web-to-case:

1. Build..customize..self-service..email-to-case.
2. Click on "Generate the HTML" option.
3. Select required fields including mandatory fields.
5. Copy the code and paste in the blog to generate new post.
6. Submit the form from the blog, these details must be available under cases.

email-to-case (self service):

1. Click on Web-to-lead option, Build..customize..cases..Email-to-case.
2. Click on "continue".
3. Click "Edit" (Email-to-Case Settings) and select "Enable Email-to-Case" and "Enable On-Demand Service".
4. Click on "New" under "Routing Addresses" and provide all the details.
5. we need to verify emails provided under "Accept Email From" option.
6. provide email address under "Email Services Address" to the users to receive cases from emails.